This Privacy Policy applies to Ciarans.com
Ciarans.com recognises the importance of maintaining your privacy. We value your privacy and
appreciate your trust in us. This Policy describes how we treat user
information we collect on http://www.ciarans.com and other offline sources.
This Privacy Policy applies to current and former visitors to our website and
to our online customers. By visiting and/or using our website, you agree to
this Privacy Policy.
Ciarans.com is a
property of CIARANS registered at Hno 233/A palolem beach Canacona Goa 403702.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, address and ip
address.
Payment and billing information. We might collect your billing name, billing address and
payment method when you make a payment.
Information you post.
We collect information you post in a public space on our website or on a
third-party social media site belonging to ciarans.com
Other information. If you use our website, we may collect information about your
IP address and the browser you’re using. We might look at what site you came
from, duration of time spent on our website, pages accessed or what site you
visit when you leave us. We might also collect the type of mobile device you
are using, or the version of the operating system your computer or device is
running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you
make a booking. We also collect information if you post a comment on our
websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics,
Google Webmaster, browser cookies and web beacons for collecting information
about your usage of our website.
We get information about you from third parties. For example, if you use an integrated
social media feature on our websites. The third-party social media site will
give us certain information about you. This could include your name and email
address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for
confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your
information to confirm your booking.
We use information to improve our products and services. We might use your
information to customize your experience with us. This could include displaying
content based upon your preferences.
We use information to look at site trends and customer interests. We may use your
information to make our website and products better. We may combine information
we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company,
our customers, or our websites.
We use information for marketing purposes. We might send you information about special
promotions or offers. We might also tell you about new features or products.
These might be our own offers or products, or third-party offers or products we
think you might find interesting. Or, for example, if you make a booking with
us we’ll enroll you in our newsletter.
We use information to send you transactional communications. We might send you
emails or SMS about your account or a booking.
We use information as otherwise permitted by
law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information
with vendors who help us manage our online registration process or payment
processors or transactional message processors. Some vendors may be located
outside of India.
We may share information if we think we have to in order to comply with the law or to
protect ourselves. We will share information to respond to a court order or
subpoena. We may also share it if a government agency or investigatory body
requests. Or, we might also share information when we are investigating
potential fraud.
We may share information with any successor to all or part of our business. For example, if part of
our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before
we do this.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional
emails, please email bookings@ciarans.com. It may take about ten days to
process your request. Even if you opt out of getting marketing messages, we
will still be sending you transactional messages through email and SMS about
your purchases.
Third party sites
If you click on one of the links to third party
websites, you may be taken to websites we do not control. This policy does not
apply to the privacy practices of those websites. Read the privacy policy of
other websites carefully. We are not responsible for these third party sites.
Grievance Officer
In accordance with Information Technology Act
2000 and rules made there under, the name and contact details of the Grievance
Officer are provided below:
CIARANS
John Douglas Coutinho
Hno 233/A, Palolem Beach,
Behind Old Syndicate Bank,
South Goa, Palolem,
Canacona.
403703
Phone: +91-9819403018
Email: bookings@ciarans.com
if you have any questions about this policy or other privacy concerns, you can also email us at bookings.ciarnas.com
Updates to this policy
This Privacy Policy was last updated on 04.07.2024.
From time to time we may change our privacy practices. We will notify you of
any material changes to this policy as required by law. We will also post an
updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is
subject to this Policy and the website’s terms of use. In addition to the
foregoing, any disputes arising under this Policy shall be governed by the laws
of India.